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Heel.O.Matic Training Systems Terms of Use & Privacy Policy

 

These Terms of Use and Privacy Policy (collectively “Terms of Use”) govern your time on Heelomatic.com and its associated mobile sites and applications (the “Heel.O.Matic Training Systems Sites” or the “Sites”) and your purchases and use of products and services available through the Heel.O.Matic Training Systems Sites. The Heel.O.Matic Training Systems Sites are operated by Heel.O.Matic Training Systems, INC.. and/or its subsidiaries and affiliates (collectively, “Heel.O.Matic Training Systems”). Your use of the Heel.O.Matic Training Systems Sites and these terms are also governed by the Privacy Notice, which is incorporated herein by reference.  Privacy Policy and Return Policy

 PLEASE CAREFULLY READ THESE TERMS OF USE, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF USE, BEFORE ESTABLISHING AN ACCOUNT OR PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE HEEL.O.MATIC TRAINING SYSTEMS SITES. BY ESTABLISHING AN ACCOUNT OR PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE HEEL.O.MATIC TRAINING SYSTEMS SITES, YOU AGREE TO THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.  

 

GENERAL

These Terms of Use have been executed and delivered by you and constitute a valid and binding agreement between you and Heel.O.Matic Training Systems, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under the laws of the United States or other applicable jurisdiction.

You shall establish and use your time on the Heel.O.Matic Training Systems Sites, and purchase and use the products and services available through the Heel.O.Matic Training Systems Sites, in strict compliance with these Terms of Use and all applicable laws, rules and regulations (collectively, “Laws”). All calls, emails and other communications between you and Heel.O.Matic Training Systems may be recorded.

By subsequently using any sites acquired by Heel.O.Matic Training Systems, you agree to abide by each of those Terms of Use.

 

PRIVACY NOTICE

A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information by Heel.O.Matic Training Systems located at Privacy Policy. You consent to any personal information we may obtain about you (either via the Heel.O.Matic Training Systems Sites, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Policy. Heel.O.Matic Training Systems may update its Privacy Notice from time to time, in its sole discretion, and post an updated version of the notice at the website address provided above or by adding a notice to the homepage of the website. It is your responsibility to check periodically for any changes we make to the Privacy Policy, but if a revision, in our sole discretion, is material, Heel.O.Matic Training Systems will notify you. Your continued use of the Sites after any changes to the Privacy Policy means you accept the changes. 

 

HEEL.O.MATIC TRAINING SYSTEMS TERMS OF USE

 

ESTABLISHING AN ACCOUNT

You may establish an account on the Heel.O.Matic Training Systems Sites. At a minimum, enrollment requires you to (1) indicate agreement to these Terms of Use, (2) provide contact information and identification details, and (3) submit any other form of authentication required as part of the enrollment process, in Heel.O.Matic Training Systems’s sole discretion. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. We encourage you to review our Information Security Tips for information about some of the measures you may take to help protect your account, but we cannot guarantee that implementing such measures will ensure the security of the account or your information.

 

PURCHASES

 

ORDER PROCESSING

Heel.O.Matic Training Systems may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mis-priced, we suspect the request is fraudulent, or in other circumstances Heel.O.Matic Training Systems deems appropriate in its sole discretion. Heel.O.Matic Training Systems also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Heel.O.Matic Training Systems will either not charge you or refund the charges for orders that we do not process or cancel.

 

RETURN POLICY STATEMENT

Heel.O.Matic Training Systems accepts returns on most products on a case-by-case basis. For Heel.O.Matic Training Systems‘s Return Policy, which may change from time to time, please click Return Policy.

 

PRODUCT AND SERVICE DESCRIPTIONS

Heel.O.Matic Training Systems attempts to provide accurate descriptions of products and services on the Heel.O.Matic Training Systems Sites. Heel.O.Matic Training Systems does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Heel.O.Matic Training Systems Sites is not as described, your sole remedy is to return the item, as specified in these Terms & Conditions.

The Heel.O.Matic Training Systems Sites may offer a Quick View feature for various products. This feature allows you to view basic size and price information about the product and add the product to your cart without opening the product page. Quick View and this "add to cart" feature is offered for your convenience only. The product page is where you will find more detailed information about a product, its source, features and pricing.

 

PRICING INFORMATION

Heel.O.Matic Training Systems strives to provide accurate pricing information regarding the products and services available on the Heel.O.Matic Training Systems Sites. We cannot, however, insure against pricing errors. Heel.O.Matic Training Systems reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Heel.O.Matic Training Systems will notify you by email. In addition, Heel.O.Matic Training Systems reserves the right, at its sole discretion, to correct any error in the stated full retail price.

 

PRODUCT AND SERVICE AVAILABILITY

The Heel.O.Matic Training Systems Sites may contain information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be shipped immediately after you place your order. Unfortunately, Heel.O.Matic Training Systems cannot guarantee that an item listed as “in stock” will actually ship right away, as inventory can change significantly from day-to-day. In rare cases, a product or service offering may be in stock when a customer places the order, and sold out by the time Heel.O.Matic Training Systems attempts to process the order. Should this happen, Heel.O.Matic Training Systems will notify you by email. Service offerings that are out-of-stock generally are no longer available. If Heel.O.Matic Training Systems determines that a product or service you wish to purchase is no longer available, the item will be cancelled from your order. Heel.O.Matic Training Systems will notify you by email and delete the item from the Heel.O.Matic Training Systems Sites.

 

SHIPPING AND TAX

You agree to pay any shipping, taxes and handling charges presented to you at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. When you purchase a product from us, any shipping times we provide are estimates only and actual delivery dates may vary. Title to, and the risk of loss for, all products pass to you upon delivery to you. For more information about our shipping policies, please visit our Shipping & Delivery page. 

 

GIFT CARDS

Gift Cards and their use, including provisions regarding loss, are subject to the Gift Card Terms and Conditions located here, as well as these Terms of Use and Privacy Policy. If you need assistance with respect to a Gift Card, please call Customer Service at (888) 433.5464 or email info@Heelomatic.com.

 

TRADEMARKS

“Heel.O.Matic Training Systems,” the Heel.O.Matic Training Systems logo and any other Heel.O.Matic Training Systems product or service names, logos or slogans that may appear on the Services or products are trademarks of Heel.O.Matic Training Systems and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other “hidden text” utilizing “Heel.O.Matic Training Systems” or any other name, trademark or product or service name of Heel.O.Matic Training Systems without our prior written permission. In addition, the look and feel of the Services and products, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of Heel.O.Matic Training Systems and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product and service names and company names or logos mentioned on the Services or products are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by Heel.O.Matic Training Systems.

 

INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, hold harmless and defend HEEL.O.MATIC TRAINING SYSTEMS and our respective officers, directors, employees, agents, partners, contractors, vendors, manufacturers, distributors and representatives (together with HEEL.O.MATIC TRAINING SYSTEMS, the “HEEL.O.MATIC TRAINING SYSTEMS Parties”) from and against all claims, damages, losses, liabilities, costs and expenses (collectively, “Claims”) that are caused by, arise out of or are related to (a) your use or misuse of the Services or Materials; (b) your purchase or use of any products or services in a manner that is illegal or tortious or that violates the rights of another or constitutes a misuse of the products or services; (c) any User Content or Feedback you provide; (d) your breach of these Terms; or (e) your violation of any law or the rights of a third party. You agree to cooperate as fully as reasonably required in the defense of any Claim and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). The HEEL.O.MATIC TRAINING SYSTEMS Parties reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. Your indemnification obligation will survive the termination of these Terms and your use of the Services, products or services you purchase from us. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and the HEEL.O.MATIC TRAINING SYSTEMS Parties.

 

DISCLAIMERS

THE SERVICES AND MATERIALS ARE PROVIDED ON AN “AS AVAILABLE” AND “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT (A) THE SERVICES AND MATERIALS ARE FREE OF ERRORS; (B) DEFECTS WILL BE CORRECTED; OR (C) THE SERVICES OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

HEEL.O.MATIC TRAINING SYSTEMS PROVIDES NO WARRANTY FOR PRODUCTS OR SERVICES YOU PURCHASE FROM US. ALL PRODUCTS AND SERVICES ARE SOLD BY HEEL.O.MATIC TRAINING SYSTEMS "AS IS" AND "WITH ALL FAULTS" AND WE DISCLAIM ALL IMPLIED WARRANTIES FOR PRODUCTS AND SERVICES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. MANUFACTURERS OF PRODUCTS SOLD BY HEEL.O.MATIC TRAINING SYSTEMS MAY PROVIDE THEIR OWN WARRANTIES AND YOU AGREE THAT YOUR REMEDY FOR ANY DEFECTS IN THE PRODUCTS YOU PURCHASE AND USE WILL BE BASED SOLELY ON THE WARRANTIES, IF ANY, PROVIDED BY THOSE MANUFACTURERS. IN THE EVENT THE MANUFACTURER OF THE PRODUCT DOES NOT PROVIDE A WARRANTY, YOU, AS THE BUYER, BEAR THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF SUCH PRODUCT, AND YOU, NOT HEEL.O.MATIC TRAINING SYSTEMS, ASSUME THE ENTIRE COST OF ANY NECESSARY REPLACEMENT OR REPAIR.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE HEEL.O.MATIC TRAINING SYSTEMS PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF THE SERVICES OR MATERIALS (INCLUDING BUT NOT LIMITED TO USER CONTENT, THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SITES THAT WE DO NOT OWN OR CONTROL) OR ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE SERVICES (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM YOUR RELIANCE ON ANY INFORMATION PROVIDED BY HEEL.O.MATIC TRAINING SYSTEMS, OR FROM EVENTS BEYOND OUR REASONABLE CONTROL, SUCH AS INTERRUPTIONS TO ALL OR PORTIONS OF THE SERVICES, DELETIONS OF FILES OR EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO HEEL.O.MATIC TRAINING SYSTEMSÕS RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF THE HEEL.O.MATIC TRAINING SYSTEMS PARTIES ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS, THE ACCESS TO AND USE OF THE SERVICES AND MATERIALS OR ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE SERVICES EXCEED THE AMOUNT YOU PAID TO HEEL.O.MATIC TRAINING SYSTEMS IN CONNECTION WITH THE EVENT GIVING RISE TO SUCH LIABILITY OR, IF YOU HAVE NOT PAID, $100.

 

DISPUTE RESOLUTION

By using the Sites in any way, you unconditionally consent and agree that: (1) any claim, dispute, or controversy (whether in contract, tort, or otherwise) you may have against Heel.O.Matic Training Systems, or any of its officers, directors and employees, arising out of, relating to, or connected in any way with the Sites or the determination of the scope or applicability of this Dispute Resolution provision, will be resolved exclusively by final and binding arbitration administered by JAMS and conducted before a sole arbitrator in accordance with the rules of JAMS; (2) this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16; (3) the arbitration shall be held in Longmont, Colorado; (4) the arbitrator's decision shall be controlled by these Heel.O.Matic Training Systems Terms of Use and any of the other agreements referenced herein that the applicable user may have entered into in connection with the Sites; (5) the arbitrator shall apply Colorado law consistent with the FAA and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (6) there shall be no authority for any claims to be arbitrated on a class or representative basis, arbitration can decide only your and/or the applicable Heel.O.Matic Training Systems, or any of its officers', directors', and employees', individual claims; the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (7) the arbitrator shall not have the power to award punitive damages against you or Heel.O.Matic Training Systems, or any of its officers, directors, and employees; (8) in the event that the administrative fees and deposits that must be paid to initiate arbitration against Heel.O.Matic Training Systems or its any of its officers, directors and employees, exceed $125 USD, and you are unable (or not required under the rules of JAMS) to pay any fees and deposits that exceed this amount, Heel.O.Matic Training Systems agrees to pay them and/or forward them on your behalf, subject to ultimate allocation by the arbitrator. In addition, if you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Heel.O.Matic Training Systems will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive; and (9) with the exception of subpart (6) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the rules of JAMS, then the balance of this Dispute Resolution provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (6) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision shall be null and void, and neither you nor Heel.O.Matic Training Systems shall be entitled to arbitrate their dispute. For more information on JAMS and/or the rules of JAMS, visit their website at www.jamsadr.com

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN JAMS RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR HEEL.O.MATIC TRAINING SYSTEMS WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

 

ENTIRE AGREEMENT

These Terms of Use constitute the entire agreement of between you and Heel.O.Matic Training Systems regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use. In the event there is a conflict between these Terms of Use and the Terms of Use with respect to the matters herein, these Terms of Use will control.

 

SEVERABILITY

If any provision of these Terms of Use is determined to be illegal, invalid, or unenforceable, the enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.

 

MODIFICATION OF TERMS OF USE

You acknowledge and agree that Heel.O.Matic Training Systems may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner, including the terms of Heel.O.Matic Training Systems membership, by posting revised Terms of Use on the Site.  You may not amend or modify these Terms of Use under any circumstances.

It is your responsibility to check periodically for any changes we make to the Terms of Use but if a revision, in our sole discretion, is material, Heel.O.Matic Training Systems will notify you.  Your continued use of this Site after any changes to the Terms of Use means you accept the changes. No changes to the Terms of Use occurring after a dispute between you and Heel.O.Matic Training Systems arises will apply retroactively.

 

EFFECT OF TERMINATION/SURVIVAL OF SELECTED PROVISIONS

Notwithstanding the expiration or earlier termination of your Heel.O.Matic Training Systems account, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.

 

HEEL.O.MATIC TRAINING SYSTEMS PRIVACY POLICY

We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

 

PRIVACY POLICY HIGHLIGHTS

Heel.O.Matic Training Systems takes seriously the protection and proper use of your personal information. Please read the following to learn more about our privacy policy. By visiting the Heel.O.Matic Training Systems website and domain name, and any other linked pages, features, content, or application services offered from time to time by us (collectively, the "Website"), or using any of our services, you acknowledge that you accept the practices outlined in this Privacy Policy.

Heel.O.Matic Training Systems does not share customer information (including email addresses) outside of Heel.O.Matic Training Systems unless it is necessary to provide you with products or services available from Heel.O.Matic Training Systems. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Heel.O.Matic Training Systems or as required or permitted by law.

We restrict access to your information to only those individuals who need to provide you with our products or services. If you have any other questions or concerns regarding how Heel.O.Matic Training Systems manages, accesses or uses your personal information, please write to us at 7601 MILLER DRIVE UNIT E, LONGMONT, COLORADO 80504, email us at info@Heelomatic.com or call 1-888-433-5464.

 

PRIVACY POLICY

Welcome to Heel.O.Matic Training Systems. As a customer of Heel.O.Matic Training Systems, your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.

In this policy, "personal information" means any information by which you can be identified, located or contacted, such as your name (first and last), address (city, state, zip), email address, or telephone number.

This Privacy Policy governs your experience on this website unless otherwise indicated.

 

TYPES OF INFORMATION WE COLLECT

We collect personal information when communicating or interacting with you through Heelomatic.com. Some examples include:

  • When you register with us as an account on our website
  • When you request that merchandise be sent to you or others, make purchases or returns with us, place an order with us online, or request an e-receipt
  • Fulfilling orders you place and delivering packages
  • Requesting content and communications from us or when making recommendations to you
  • Subscribing to Heelomatic.com Email Updates (our email newsletter) or other communications from us or managing your preferences with us
  • Your Financial Account numbers when transacting with us
  • Interacting with our websites or mobile sites, mobile applications and services
  • When you participate in any of our programs such as contests, sweepstakes, surveys, loyalty programs, etc.
  • When you apply for employment which may include your social security number or social insurance number
  • Working with our salespeople who assist you with your fashion needs and purchases
  • Through communications with you
  • Contacting us with a comment, question or complaint
  • Contact information of friends or other people you would like us to contact.

We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We may combine all information we collect and we may disclose this information within our company or our service providers. When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.

 

HOW WE USE YOUR INFORMATION

We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, notify you of product recalls or safety issues, process and respond to your application for current or future career opportunities, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We also use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.

 

HOW WE SHARE YOUR INFORMATION

To best serve you, we may share your personal information with service providers that provide support services to us or that help us market our products and services, administer our programs, operations, fulfill your requests, surveys, contests, sweepstakes and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Heel.O.Matic Training Systems. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall, detect and protect you or us from fraud, manage information security or bring legal action to protect your rights or the rights of Heel.O.Matic Training Systems or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.

 

COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

Our website uses "cookie" and "web beacon" technology. We use cookies and web beacons to identify your device, provide website user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address and understand your use of our site, and identify the name of the website from which you linked to Heel.O.Matic Training Systems. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites. Information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.

When you visit our website, we may use both a session and a persistent cookie. This Heel.O.Matic Training Systems-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email address and name are only saved in this Heel.O.Matic Training Systems-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.

If you register with us, this Heel.O.Matic Training Systems-placed cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our website. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered user to allow you access to your account information.

We may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may be built into your computer or downloaded by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. We do not use Flash cookies for marketing or behavioral targeting purposes. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

 

THIRD-PARTY ADVERTISING PARTNERS

We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.

These advertising service providers may collect non-identifiable information about your visits to our website, and your interaction with our products and services. Such non-identifiable information does not include your name, address, email address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which are industry-standard technology used by most major websites.

Our third party advertising partners may use information about your visits to other websites to target advertisements for products and services available from Heel.O.Matic Training Systems.

In the future we may partner with other companies to provide interest-based advertising, both on and off Heelomatic.com. If this occurs, you may opt-out of the partner ads by clicking on the ad and setting your opt-out. To learn more or to opt-out of receiving interest-based advertising generally, please visit Network Advertising Initiative.

 

SOCIAL MEDIA INTERACTIONS

Heel.O.Matic Training Systems invites you to socialize and share your fashion inspiration, finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at Heelomatic.com. Heel.O.Matic Training Systems does not receive or control any of the content from Facebook Social Plugins. To remove a previously-given Facebook "Like" through Heel.O.Matic Training Systems, place your cursor in the "grayed out" Like button and click on the "X" that appears. This removes the "Like" from your Facebook Page, as well as from Heel.O.Matic Training Systems’s website. You can also delete comments made while at Heelomatic.com from your Facebook Page.

For more information about Facebook Social Plugins and other social media tools, click here.

We may allow you to sign in to your Heelomatic.com account using Facebook Connect. If you choose to do this, we may collect information necessary to facilitate social interactions such as friend lists, birthday, check-ins, basic profile information and your profile picture but only if the privacy settings you and your friends set within Facebook allow it. We will use the information we collect to create and facilitate an interactive social experience and to bring you products, services and programs from Heel.O.Matic Training Systems. Heel.O.Matic Training Systems will always comply both with its privacy policy as well as with Facebook Connect terms regarding use of Facebook profile information.

 

LINKS TO OTHER WEBSITES AND SERVICES

Websites provided by Heel.O.Matic Training Systems may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties ('Linked Sites'). Heel.O.Matic Training Systems provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Heel.O.Matic Training Systems of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave Heel.O.Matic Training Systems’s website. Linked Sites are not under the control of Heel.O.Matic Training Systems and Heel.O.Matic Training Systems is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

 

BROWSER DO NOT TRACK SIGNALS

Although our websites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage their preferences that are provided in the previous sections above. 

 

SECURITY

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. To help guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Heel.O.Matic Training Systems is able to decode your information.

 

INFORMATION SECURITY TIPS

Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.

We also ask customers to carefully review their accounts and immediately report any unexpected activity to Heel.O.Matic Training Systems and their issuing bank or credit card company. Additionally, we are asking all our customers to take measures to help protect personal information in their online accounts, including the following:

  • Install the latest security updates and anti-virus software on your computer or mobile devices to help prevent malware and viruses
  • Reset your email account password
  • Use complex passwords (a minimum of 7 alpha/numeric case sensitive characters)
  • Do not use the same password on more than one website
  • Do not share your password with others
  • Password protect your personal mobile device(s)
  • Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal

 

FRAUD ALERTS: PROTECTING YOUR PERSONAL INFORMATION

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a Heel.O.Matic Training Systems card. Heel.O.Matic Training Systems does not sponsor these offers nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to info@Heelomatic.com or call us at 1-844-794-8255 so that we can follow up. We take these matters, and the protection of our customers' sensitive information, very seriously. 

 

MEMBERS MUST BE OF LEGAL AGE

We require users of the website to be at least 18 years of age.  By registering as a Member you represent that you are of legal age. Membership is available only by a valid invitation to users who have completed the information required by our registration form. If you do not qualify, you may not use the Services.

 

YOUR ACCESS

We respect your need to be able to access and update the personal information that you have provided to us. If you have registered online, you may access and update your personal information at any time by logging into your account. You may also request access and update your personal information by email or writing to Heel.O.Matic Training Systems at the contact information set out below (subject to certain exceptions and as prescribed by law). We may request certain personal information to verify the identity of the individual seeking access to their personal information records.

 

CHANGES TO PRIVACY POLICY

Heel.O.Matic Training Systems may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

 

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our Privacy Policy, please contact us at 1-888-433-5464 or info@Heelomatic.com.

 

RETURN POLICY

  • All Heel.O.Matic Training Systems may be returned unless the item is marked Final Sale or Non-Returnable
  • Items must be returned within 30 days
  • Anything registered under warranty will be replaced
  • Customer is responsible for return shipping costs, unless it is our error or a defective product. And, if it is our error or defective then we will happily bear all return shipping costs (proper evidence must be provided)

 

 REFUNDS

  • Returns will be refunded back to the original form of payment within 3-5 days after we receive your return
  • Please allow 7-10 days for your return to arrive at our Returns Center, unless you prepared the shipment with a faster delivery time frame
  • NOTE – it may take a few days until your bank posts the refund to your account

 

STILL HAVE QUESTIONS

Email info@Heelomatic.com and we will be happy to answer your questions.

 

GIFT CARD POLICY

These terms apply to your use of gift cards and any other offerings related to Gift Cards (“Gift Cards”).

1. General Terms

In order to purchase or redeem Gift Cards, you must register for a HEEL.O.MATIC TRAINING SYSTEMS account.  There are no fees associated with registering for an account or purchasing or redeeming Gift Cards. Gift Cards may only be used to make purchases from HEEL.O.MATIC TRAINING SYSTEMS.  Gift Cards may not be redeemed for certain products or services; please contact us for details. To check the balance of your Gift Cards, please log into your HEEL.O.MATIC TRAINING SYSTEMS account or contact us at info@Heelomatic.com.

2. Restrictions

Except as otherwise required by law, Gift Cards (a) cannot be transferred or resold to any third party, including to another HEEL.O.MATIC TRAINING SYSTEMS member, and (b) are not redeemable for cash.  If you return a product that you purchased using Gift Cards and we issue you a refund, we will credit the Gift Cards account you used to purchase the product.  HEEL.O.MATIC TRAINING SYSTEMS reserves the right to apply minimum and maximum value limits for Gift Cards, and these limits will be presented at the time of purchase. 

3. Expiration

Gift Cards do not expire and unused balances will remain in the redeemer’s HEEL.O.MATIC TRAINING SYSTEMS account. 

4. No Returns or Refunds

Gift Cards cannot be returned or cancelled after purchase.  We will not issue refunds for purchases of Gift Cards, except as required by law.

5. Cancellation or Suspension

HEEL.O.MATIC TRAINING SYSTEMS reserves the right to refuse, cancel or suspend Gift Cards and orders for suspected fraud, for Gift Cards mistakenly issued in an incorrect denomination or for other violations of applicable HEEL.O.MATIC TRAINING SYSTEMS terms or policies.